Strengthening Trust through Behavioral Insights to Foster Citizen Participation in Colombia

Semester

Spring 2024

This project, carried out in partnership with Fundación Corona, aimed to foster trust between citizens and local governments in Colombia as enhancing institutional trust has been shown to be a game-changer in socioeconomic development and democracy strengthening. Through a multidisciplinary approach that included a review of relevant literature, insights from focus groups, and consultations with experts, the team identified key factors contributing to the current levels of mistrust in local governance. Drawing from these findings, the team proposed a set of practical recommendations based on behavioral science, tailored to the needs of both Fundación Corona and their support of local government authorities. The team's goal was to establish a framework that effectively supports the implementation of these recommendations, evaluating their effectiveness in building a sustainable and trusting relationship between citizens and their local governments in the long term.