SIPA Staff must have an active SIPA Network ID and have logged into the system. have activated MFA before they can reset SIPA network password at the Microsoft Self Service Password Reset (SSPR) portal at https://aka.ms/sspr. Users will be asked to verify their identity first by registering their desired authentication methods https://aka.ms/sspr. Users will be asked to verify their identity first by registering their desired authentication methods.
SIPA staff can also reset their password from Web Outlook (OWA) by selecting "Can't access your account" link at login page. The user is then directed to the SSPR portal at https://aka.ms/sspr.