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Rate Card for SIPAIT Support
Support for SIPA Staff and Administration
SIPAIT will provide IT services to SIPA offices for standard hardware and software setups. However, additional equipment may be charged to each office after review of their request by the Director of IT and in discussion with the Associate Dean of Finances. SIPAIT will determine and upgrade equipment as needed. Desktops for the senior staff and administrators are backed up CUIT supported Connected DataProtector. Backup space for each user is limited and music is not backed up.
Support for Faculty
SIPAIT will provide IT services to SIPA faculty for a fee. These charges are billed to the computer setup account or a research account for equipment and setup costs as listed below. Desktop backup is limited to 5GB compressed diskspace with CUIT supported Connected DataProtector. Pictures and music are not backed up. Faculty with large data are advised to backup on external drives.
Support for Institutes and Centers
SIPAIT will work with all units associated with SIPA to provide them desktop and network support; advise and help purchase equipment as needed. Senior administrators in each unit will determine which systems are setup for backup with CUIT supported Connected DataProtector. Backup space for each user is limited and music is not backed up.
Function |
Charges as of |
Notes |
Purchase of hardware &/or Software |
at cost price. |
SIPAIT will provide free consultation and facilitate purchase of equipment, software and peripherals. |
Setup |
$80 per hour for SIPAIT purchased equipment; |
initial Setup charge; includes network setup & software. |
IT Support |
$80 per hour for SIPAIT purchased equipment; $105 per hour for all other equipment (support is subject to staff availability) |
minimum charge for 1 hour; and after that in 15 minute increments. |
Network Access |
$20 per month |
per user account with1 GB per user space for staff and administrators. No free IDs for student staff. Includes backup of network data at no extra charge. |
Exchange Server |
$15 per month for calendaring & Email when email is supported. For calendaring only: $50 per hour setup & $10 per month. |
Exchange account for personal calendar/contact/tasks and shared calendar/ tasks/contacts – 1 GB space per account. |
Workgroup/shared space |
$20 per month per 1 GB of space. |
Can be shared with student ws/casuals per office with no personal space. |
Additional space $10 per month per 1 GB of space. |
Additional space per GB. |
|
Updates |
free. |
This includes any call initiated by SIPAIT for ensuring up to date virus definitions, system patch deployment, network upgrade, network related issue that is not caused by a user. |
Connected Backup with CUIT site license |
$50 annually |
per system for non-SIPA units; limited space (music is not backed up). |
Security equipment |
at cost price. |
Depends on use of Kensington lock and/or other cable locking mechanism. |
Printer maintenance |
at cost price |
by Printer model with Key Systems. |
Any specialized software |
at cost price based on number of licenses |
CUIT site license annual charge with no added at cost (no overhead charge by SIPAIT). |
Audio Visual services in SIPA E-rooms |
$105 per hour; $650 per term for a non-SIPA course; $105 per hour non-SIPA events. |
Varies for use of SIPA e-room for a term; non-SIPA office events are charged for this service @$105 per hour. Expedite fee for requests scheduled less than 3 business days in advance: $250 |
Audio Visual services (SIPA) |
free |
For registered SIPA student group events and SIPA offices. |
| Audio Visual services (SIPA Event Space) | For Kellogg Center | |
Video Conference |
$75 + phone bill (ISDN lines) for SIPA departments and affiliates, and $125 +phone bills for all others. |
If receiving a call, no additional phone costs. Expedite fee for requests scheduled less than a week in advance: $250 plus VC charges. |
| AV Services in 1501 Event Space | Select Packages Rate Card FY13 |
Surcharge applies to off-hour services |
Special Projects, such as creating an e-Room |
varies |
Project based. |